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How betsafe Handles Your Personal Data

At betsafe, your personal data belongs to you — we collect only what we need to run your account, process your transactions via UPI, Paytm or PhonePe, and…

Data you controlUPI & Paytm transaction privacyEncrypted account storageRight to access or deleteIndia-region data handling
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betsafe How betsafe Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have questions about how your data is stored, want to request a copy of your personal information, or need to report a data concern, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 30 days of receipt, in line with applicable legal requirements.

Team online

Email Privacy Team

Send your data access request, deletion request or any privacy question to our dedicated privacy inbox. We aim to acknowledge your message within 48 hours and resolve it within 30 days.

Live Chat Support

Open the live chat on betsafe.club and ask to be connected to the privacy and data team. Available around the clock so you can raise a concern whenever it arises.

Account Settings Panel

Log into your account, navigate to Settings, and use the Data & Privacy section to download your data, update your consent choices, or submit a deletion request directly without contacting support.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at betsafe

We take several concrete steps to keep your personal information safe and to give you meaningful control over it.

Data We Collect

We collect your name, contact details, date of birth, payment identifiers (such as your UPI ID or Paytm-linked number), and…

Cookie Usage

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used so…

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, the transaction is processed through the respective payment gateway.

Account Security Measures

Passwords are hashed using industry-standard algorithms and are never stored in plain text. Two-factor authentication is available and recommended.

Data Retention Policy

We retain your account data for as long as your account is active and for a period afterwards as required…

Your Rights and How to Use Them

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent for marketing…

Frequently Asked Questions About Your Privacy

Here are the questions we hear most often about how betsafe handles personal data. If your question is not covered here, reach out to our privacy team through live chat or email and we will respond within 48 hours.

We collect your name, email address, phone number, date of birth and payment identifiers such as your UPI ID or Paytm-linked number. We also log session and device data necessary to keep your account secure and functional.

Only a tokenised reference to your transaction is stored on our servers — never your full UPI address, Paytm credentials or bank account number. The actual payment processing happens on the respective gateway's secure infrastructure.

Yes. Log into your account, go to Settings, and use the Data & Privacy section to submit a data access request. Alternatively, email our privacy team. We will provide a copy of your data within 30 days, where local law permits.

Submit a deletion request via the Account Settings panel or by contacting our privacy team by email or live chat. We will process your request within 30 days, subject to any retention obligations required by applicable local law.

We share data only with the payment gateways (such as UPI, Paytm, PhonePe processors) needed to complete your transactions, and with service providers who help us operate the platform under strict data-processing agreements. We do not sell your personal data.

Most details — such as your contact number or email address — can be updated directly from the Account Settings panel. For identity documents used during verification, contact our support team through live chat to initiate a formal update request.

We will post the updated policy on this page with a revised effective date and, for material changes, notify you via the email address on your account. Continuing to use the platform after a change takes effect constitutes acceptance of the updated terms.

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